Resolved: Some BU web services are unavailable. This included BU Maps and web searches from the main www.bu.edu page.

Incident Discovery Time: 08:30am on 04/15/2019 Time of Resolution: 09:20am on 04/15/2019 Services Impacted: Web Applications

Description of Impact

Some BU web services were unavailable. This included BU Maps and web searches from the main www.bu.edu page. Full service has been restored

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:30am on 04/15/2019 Services Impacted: Websites

Description of Impact

Some BU web services are unavailable. This included BU Maps and web searches from the main www.bu.edu page.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 10:00am