Resolved: Echo360 is currently experiencing an issue and you may receive a 502 Gateway error when trying to access. The issue is intermittent.
Tuesday, March 20th, 2018
Incident Discovery Time: 10:50am on 03/20/2018
Time of Resolution: 12:35pm on 03/20/2018
Services Impacted:
Description of Impact
Resolved – Echo360 is currently experiencing an issue and you may receive a 502 Gateway error when trying to access. The issue is intermittent.
Incident Description and Resolution
The vendor has resolved the issue.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 10:50am on 03/20/2018
Time of Resolution: 11:10am on 03/20/2018
Services Impacted: Echo360 – Classroom Recording Service
Description of Impact
Echo360 is experiencing an issue where you may receive a 502 Gateway error when trying to access. The issue is intermittent. Scheduled recordings are not affected.