Incident Discovery Time: 12:18pm on 01/02/2018 Time of Resolution: 03:03pm on 01/02/2018 Services Impacted: Wired Network

Description of Impact

Wired, wireless and landline phone access at 930 Commonwealth Ave. was unavailable due to power issues in the building. Power has been restored returning wired, wireless and landline phone services.

Incident Description and Resolution

Power has been restored to the building.

Additional Information

The cause of this incident was determined to be a power outage at the building. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:18pm on 01/02/2018 Services Impacted: Wired Network

Description of Impact

Wired, wireless and landline phone access at 930 Commonwealth Ave. is currently unavailable due to power issues in the building.

Current Status

IS&T teams are in communication with the power company and will address the access as soon as power has been restored.

Next Update: This post will be updated when the issue has been resolved.