Resolved: The guest wireless system is not allowing new accounts to be created. Existing guest wireless account renewals are working as expected.

Incident Discovery Time: 02:28pm on 08/02/2017 Time of Resolution: 04:50pm on 08/02/2017 Services Impacted: Wireless Network

Description of Impact

The guest wireless system was not allowing new accounts to be created. Existing guest wireless account renewals were working as expected. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:28pm on 08/02/2017 Services Impacted: Wireless Network

Description of Impact

The guest wireless system is not allowing new accounts to be created. Existing guest wireless account renewals are working as expected.

Current Status

IS&T teams continue to work on the issue. Next Update: 04:28pm

Previous Update

Incident Discovery Time: 02:28pm on 08/02/2017 Services Impacted: Wireless Network

Description of Impact

The guest wireless system is not allowing new accounts to be created. Existing guest wireless account renewals are working as expected.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 03:28pm