Resolved: The Automatic Call Distribution (ACD) system used by a number of groups on campus is currently unavailable
Friday, June 9th, 2017
The Automatic Call Distribution (ACD) system used by a number of groups on campus was unavailable resulting in an inability to receive outside calls. Shortly after phone service was restored and a work-around for the ACD system was communicated. The work-around is no longer needed as direct access to the ACD system has been restored….
Resolved: People are reporting errors when attempting to update any information on a BU Web account.
Sunday, June 4th, 2017
People are reporting errors when attempting to update any information on a BU Web account….
Resolved: Authentication issues are preventing people from being able to access Blackboard Learn
Sunday, June 4th, 2017
Authentication issues are preventing people from being able to access Blackboard Learn…
Resolved: BU TV is currently unavailable
Friday, June 2nd, 2017
BU TV was unavailable. Full service has been restored….
Resolved: Wired and Wireless network is unavailable at 685 Commonwealth Ave.
Friday, June 2nd, 2017
Wired and Wireless network is unavailable at 685 Commonwealth Ave.
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