Sunday, January 8th, 2017
Posted in General News, Incidents
Incident Discovery Time: 12:20pm on 01/08/2017
Time of Resolution: 01:45pm on 01/08/2017
Services Impacted: The Links
Description of Impact
Clients were unable to access the Links and were receiving a Service Temporarily Unavailable error message.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be that Network File System mount points on two servers were unexpectedly broken as a result of a planned change on Sunday morning. These mount points were corrected and service was restored.
If you continue to have issues, please contact the
IT Help Center.