RESOLVED: Websites on www.bu.edu are unavailable

Incident Discovery Time: 07:20am on 08/14/2014
Time of Resolution: 09:34am on 08/14/2014

Services Impacted: Non-WordPress Sites, WordPress Websites

Description of Impact

Some Websites on www.bu.edu were unavailable or returned an “an error occurred while processing this directive” error message.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a hardware disk issue.

If you continue to have issues, please contact the IT Help Center.

Previous Update