BUworks will be unavailable on Sunday, August 12

Due to a scheduled maintenance update, BUworks will be unavailable on Sunday, August 12, from 8am thru 6pm. We apologize for any inconvenience.

Resolved: Outlook Web Access (xmail) service is degraded

Time of Resolution: 04:40pm on 08/07/2012
IS&T teams have resolved the incident….

Happy September! Need help?

The IT Help Center is here to help with all your computing needs. Students should see www.bu.edu/tech/movein for the information you will need to get settled in. Faculty who would like assistance with Educational Technology should begin at www.bu.edu/tech/edtech. Either way, click on Get Help, write to ithelp@bu.edu or call 617-353-4357, if you have any questions….

Check out the Tech Times newsletter

Designed to keep the BU community up to date on major IS&T services and projects, the Tech Times newsletter offers a window into our work for the University community, and gives you a chance to get to know our staff a little better – www.bu.edu/tech/times….

Resolved: BUworks unavailable – service restoration expected at 1:30pm

Service was restored at 1:30pm

Resolved: WebLogin-authenticated services are unavailable

Maintenance has been completed and this issue is now resolved…

Resolved: BUworks Reporting (BW) GM-KC data unavailable until 10am

Incident Discovery Time: 08:36am on 08/03/2012 Services Impacted: BUworks (SAP) Description of Impact BUworks Reporting (BW) GM-KC data is not available. No other areas of BW are affected. Current Status Data is expected to be fully loaded by 10:00 am….

August 4th & 5th – Multiple services unavailable due to power maintenance

Due to scheduled power maintenance, several IS&T services will be unavailable from 6pm on Saturday, 8/4, until 10am on Sunday, 8/5. This includes The Links, MyPrint, BUworks, the Mainframe, BlueGene, Kuali Coeus, and OnBase….

Security Camp will be held on August 16

On Thursday, August 16th, Boston University will host a one-day conference known as Security Camp. Security Camp is a free conference for university system and network professionals, security administrators and security managers. …

BU Google Apps now includes Drive

Your BU Google Apps account now includes access to Google Drive. Learn more in the Google Drive and Docs overview or when you log in at www.bu.edu/google….