Resolved: Horde Web-based E-mail may be unavailable

Incident Discovery Time: 08:40am on 02/24/2012
Time of Resolution: 09:05am on 02/24/2012
Services Impacted: Email – ACS

Description of Impact

Some clients were unable to log in to Horde Web-based Email.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The server had stopped accepting authenticated requests.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:40am on 02/24/2012

Services Impacted: Email – ACS

Description of Impact

Some clients may be unable to log in to Horde Web-based Email.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 09:52am