Resolved – Service-impacting incident – BUworks, Quest AppPortal, Virtual Desktop Thin Clients, Exchange Web Mail, and Voice Mail

08/03/2011 09:15am All services have been restored to normal operation. ***previous update*** Staff may be unable to access their virtual desktop if using a thin client. IS&T teams are working to resolve the issue. BUworks, Quest AppPortal, Exchange web mail, and voice mail were temporarily unavailable but have been restored to normal service. Next update:…

2011 – July/August Patch Listing

See below for patches released Between 7/01/11 and 8/31/11 Apple Apple 2011-07-20 iWork 09 9.1 Apple 2011-07-20 Apple Remote Desktop 3.5 Client Apple QuickTime 7.7 Player for Windows (Update) (All Languages) (See Notes) Apple 2011-08-03 QuickTime 7.7 for Leopard Microsoft 2549042 Update for Office Communicator 2007 R2 (KB 2549042) 2571841 Expression Web 4 Service Pack…

Exchange E-mail Maintenance – UPDATED

As a result of recent server maintenance, some mail clients have been unable to connect to Exchange. If you find that you are unable to get e-mail with your usual mail client, it should help to change the server setting from xmail.bu.edu to ex-legacy.bu.edu as a temporary measure until your account is migrated to the new Exchange 2010 server. We apologize for this unanticipated inconvenience….