Resolved – Service-impacting incident – BUworks, Quest AppPortal, Virtual Desktop Thin Clients, Exchange Web Mail, and Voice Mail
Wednesday, August 3rd, 2011
08/03/2011 09:15am All services have been restored to normal operation. ***previous update*** Staff may be unable to access their virtual desktop if using a thin client. IS&T teams are working to resolve the issue. BUworks, Quest AppPortal, Exchange web mail, and voice mail were temporarily unavailable but have been restored to normal service. Next update:…
Exchange E-mail Maintenance – UPDATED
Monday, August 1st, 2011
As a result of recent server maintenance, some mail clients have been unable to connect to Exchange. If you find that you are unable to get e-mail with your usual mail client, it should help to change the server setting from xmail.bu.edu to ex-legacy.bu.edu as a temporary measure until your account is migrated to the new Exchange 2010 server. We apologize for this unanticipated inconvenience….