Welcome to Orientation!

We look forward to meeting incoming parents and families @BUOrientation @theGSU on Thursday mornings through July. See you there!

2012 May Patch Listing

See below for patches released Between 5/01/12 and 5/31/12 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Apple Apple 2012-05-09 Safari Update 5.1.7 (Lion) Apple 2012-05-09 Mac OS X 10.7.4 Update Apple 2012-05-09 Security Update 2012-002 (Snow Leopard) Apple 2012-05-09 Security Update 2012-003…

Resolved: BUworks salary statements temporarily unavailable

Incident Discovery Time: 08:25am on 05/31/2012 Time of Resolution: 08:28am on 05/31/2012 Services Impacted: BUworks (SAP) Description of Impact Salary statements for all BU employees were temporarily unavailable. Incident Description and Resolution IS&T teams have resolved the incident by clearing a file overflow issue. If you continue to have issues, please contact the IT Help…

Resolved: SSW FileMaker server unavailable

Incident Discovery Time: 01:11pm on 05/30/2012 Services Impacted: FileMaker Description of Impact The School of Social Work’s FileMaker server was unavailable. Current Status IS&T teams have resolved the issue. This post will be updated once this issue has been resolved….

MGHPCC: Terascale Computing Meets Social Engineering

The May 2012 issue of IEEE Spectrum highlights the social and collaborative innovations of the Massachusetts Green High Performance Computing Center. IEEE Spectrum:¬†How to Stuff Five Universities into One Computer Center More information about MGHPCC is available on TechWeb….

Resolved: MyPrint unavailable

Time of Resolution: 02:42pm on 05/29/2012

MyPrint was unavailable.

IS&T teams have resolved the incident.

MyPrint is currently unavailable

Description of Impact Clients using MyPrint will not be able to print. Incident Description and Resolution IS&T teams are actively working on this issue. This incident will be updated when this issue has been resolved…

Resolved: Service Impacting Incident: Service Now degraded service

The Service Now ticketing system had temporarily experienced slowness…

Resolved – Service Impacting Incident: Sites using dbin were temporarily unavailable

Applications and web pages using dbin were temporarily unavailable. Full access has been restored….

Graduating students keep the BU Google Apps account

2012 alumni will have continued access to their account hosted on BU Google Apps after graduation. Alternatively, use the Email Forwarding System to set up login@bu.edu as an address that forwards to an external email account. Please write to ithelp@bu.edu if you have any questions. Best wishes from IS&T!…