Resolved: MyMedia (Kaltura) at https://mymedia.bu.edu/ is currently unavailable.

Wednesday, April 27th, 2022

MyMedia (Kaltura) at https://mymedia.bu.edu/ is currently unavailable….

Resolved: Agganisarena.com Unavailable

Friday, April 22nd, 2022

Agganisarena.com was unavailable for approximately an hour due to a DNS change….

Resolved: Qualtrics Portal Unavailable

Tuesday, April 19th, 2022

Clients were unable to access the Qualtrics portal, and encountered the error message ‘no healthy upstream’….

Resolved: Patient Connect/PnC was down

Thursday, April 14th, 2022

The shsmobile.bu.edu was having intermittent problems today between 11:11-11:42am….

Resolved: Shared Computing Cluster batch jobs, BU Works test environment

Tuesday, April 12th, 2022

The MGHPCC (Holyoke Datacenter) overheated today and some servers and network switches shut down. …

Resolved: Ariba is experiencing a degradation issue and Guided Buying is currently down.

Friday, April 8th, 2022

Ariba is experiencing a degradation issue and Guided Buying is currently down.

Resolved: WebNew is not allowing access for services preventing new account creation and access to usradm tools.

Wednesday, April 6th, 2022

WebNew is not allowing access for services preventing new account creation and access to usradm tools.

Resolved: The SQLVRU server is unavailable.

Tuesday, April 5th, 2022

The SQLVRU server is unavailable.

Resolved: Directory Name/Email Changes Unavailable

Monday, April 4th, 2022

Clients who attempted to update email forwarding preferences or their name in the directory change entry tool were encountering an error message: “An Internal Error has occurred”….

Resolved: Concur is currently unavailable through the web. It can be accessed using the mobile app.

Monday, April 4th, 2022

Concur is currently unavailable through the web. It can be accessed using the mobile app.