Archive for the ‘Blackboard Learn’ Category

The issue has been resolved and CPE student enrollments into Blackboard Learn are fully functional again….

Blackboard Learn was very slow to load and sluggish when in the system. Full service has been restored….

IS&T teams have resolved the incident with vendor assistance.
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IS&T teams have resolved the incident.
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Boston University networks experienced an outage this morning starting at 8:46 am. All online services were affected, including websites, email, BUWorks, Blackboard and SMG Tools. Full service has been restored to all systems….

Blackboard Learn will be unavailable on July 2 from 12:00 a.m. until 11:59 p.m. During that time, IS&T will update Blackboard Learn to take advantage of important new features and fixes available from the vendor….

Incident Discovery Time: 11:10am on 05/07/2013 Time of Resolution: 12:19pm on 05/07/2013 Services Impacted: Blackboard Learn Description of Impact Blackboard was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information Diagnostic data was captured and provided to the vendor. If you continue to have issues, please contact the IT Help Center….

Incident Discovery Time: 06:30pm on 04/24/2013 Services Impacted: Blackboard Learn Description of Impact Clients are unable to access Blackboard Learn Current Status IS&T teams have resolved this issue. Next Update: 08:30pm Previous Update Incident Discovery Time: 6:30pm on 04/23/2013 Services Impacted: Blackboard Learn Description of Impact Blackboard Learn is slow to access as well as…

Incident Discovery Time: 06:25pm on 03/18/2013 Time of Resolution: 07:17pm on 03/18/2013 Services Impacted: Blackboard Learn Description of Impact Some course sites were not loading or were taking a long time to load. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center….

Clients may see a white screen when logging into Blackboard Learn…