Resolved: Cloudflare Service Disruption impacting multiple services

Incident Discovery Time: 08:30am on 11/18/2025 Time of Resolution: 10:06am on 11/18/2025 Services Impacted: Teaching & Learning Technologies

Description of Impact

A major internet outage by Cloudflare impacted multiple services including Blackboard, library resources, and other 3rd party services.

Incident Description and Resolution

Cloudflare, and Cloudflare clients (e.g. Blackboard) have implemented fixes in the past hour. IS&T has not received any further reports of outages since those fixes were implemented. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:30am on 11/18/2025 Services Impacted: Teaching & Learning Technologies

Description of Impact

A major internet outage by Cloudflare is affecting multiple services including Blackboard, library resources, and other 3rd party services.

Current Status

Cloudflare is now implementing a fix that they expect will resolve the issue. Blackboard has yet to confirm that all services are restored.

Additional Information

Another update will be provided after Blackboard has provided an updated status. Next Update: 11:00am

Previous Update

Incident Discovery Time: 08:30am on 11/18/2025 Services Impacted: Teaching & Learning Technologies

Description of Impact

A major internet outage by Cloudflare is affecting multiple services including Blackboard and library resources and other 3rd party services.

Current Status

The vendor is actively working on restoring service. Next Update: 10:00am