Resolved: Ariba (Terrier Marketplace) is currently experiencing an issue that may prevent some transactions from being processed.

Monday, October 21st, 2024

Posted in BUworks, General News, Incidents

Incident Discovery Time: 08:40am on 10/21/2024 Time of Resolution: 01:15pm on 10/21/2024 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Ariba (Terrier Marketplace) was experiencing an issue that may prevent some transactions from being processed.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:40am on 10/21/2024 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

Ariba (Terrier Marketplace) is currently experiencing an issue that may prevent some transactions from being processed.

Current Status

The vendor has not yet identified the cause of the incident, but are investigating.

Additional Information

Client receive the following error: "Could not send the requisition to the ERP system for budget checks due to ERP connection errors." Next Update: upon resolution