Incident Discovery Time: 09:10am on 09/03/2019 Time of Resolution: 10:11am on 09/06/2019 Services Impacted: Library Resources (online and in-person)

Description of Impact

The university’s libraries were not receiving updated student and staff information from the mainframe causing some access issues for library (in-person and online) resources. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Services Impacted: Library Resources (online and in-person)

Description of Impact

The university’s libraries are not receiving updated student and staff information from the mainframe causing some access issues for library (in-person and online) resources.

Current Status

IS&T teams have not yet identified the cause of the incident, but are actively working on restoring services.

Additional Information

For now, students and staff can speak with the Circulation Desk in order to check out in-person resources. Next Update: This post will be updated when the issue has been resolved or if there is a major change in status.