Incident Discovery Time: 02:02pm on 09/08/2025 Time of Resolution: 12:30am on 09/09/2025 Services Impacted: Campus Safety Services

Description of Impact

Changes made in CCure were not replicating to SQL, and clients could not connect to the SQL SVR.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:02pm on 09/08/2025 Services Impacted: Campus Safety Services Incident Discovery Time: 02:02pm on 09/08/2025 Services Impacted: Campus Safety Services

Description of Impact

Experiencing Partial Outage. SAS P3 (CRC Housing) not communicating with rest of the environment. The CCure clients at the guard stations are not able to connect to the CCure server.

Current Status

IS&T teams believe they have isolated the cause of the incident, and are testing a fix. Next Update: 01:25am

Previous Update

Description of Impact

Experiencing Partial Outage. SAS P3 (CRC Housing) not communicating with rest of the environment. The CCure clients at the guard stations are not able to connect to the CCure server.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 12:25am

Previous Update

Incident Discovery Time: 02:02pm on 09/08/2025 Services Impacted: Campus Safety Services

Description of Impact

Experiencing Partial Outage. SAS P3 (CRC Housing) not communicating with rest of the environment. The CCure clients at the guard stations are not able to connect to the CCure server.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:25pm

Previous Update

Incident Discovery Time: 08:58pm on 09/08/2025 Services Impacted: C-Cure

Description of Impact

Experiencing Partial Outage. SAS P3 (CRC Housing) not communicating with rest of the environment

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 10:25pm