Incident Discovery Time: 08:00pm on 06/09/2025 Time of Resolution: 10:34pm on 06/09/2025 Services Impacted: Network Security Services, Virtual Private Networking (VPN) Concentrator

Description of Impact

Clients trying to log onto the Cisco VPN between 8pm-10:34pm this evening were greeted with a error.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause was determined to be an expired SSL certificate. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:12pm on 06/09/2025 Services Impacted: Network Security Services

Description of Impact

The Cisco VPN is returning a security error when clients try to connect.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

This appears to be a problem with the SSL certificate on this service. Next Update: 10:30pm