Important alerts

Mainframe Shutdown Update: Key Changes for Faculty and Staff from the VP, IS&T & CIO

Dear Colleagues, I would like to take a moment to update you on a significant initiative that has been a priority for IS&T and the University for over a decade: the replacement and retirement of our mainframe and legacy application systems. Our journey began in 2011 with the implementation of SAP for Finance and HR… [read more]
Email Service Disruption – Users Unable to Access Mailboxes

Email Service Disruption – Users Unable to Access Mailboxes… [read more]

Information Messages

Mainframe Shutdown Update: Key Changes for Faculty and Staff from the VP, IS&T & CIO

Dear Colleagues, I would like to take a moment to update you on a significant initiative that has been a priority for IS&T and the University for over a decade: the replacement and retirement of our mainframe and legacy application systems. Our journey began in 2011 with the implementation of SAP for Finance and HR… [read more]

Thursday, April 24th, 2025

Incident Discovery Time: 08:44am on 04/24/2025 Time of Resolution: 01:27pm on 04/24/2025 Services Impacted: Auxiliary Systems

The bufitrec.bu.edu website was down.

IS&T teams have resolved the incident with the help of their vendor, VSI.

The root cause of this incident has been identified as a database error. If you continue to have issues, please contact the IT Help Center.

Incident Discovery Time: 08:44am on 04/24/2025 Services Impacted: Auxiliary Systems

The myfitrec.bu.edu website is returning a "WebSpeed error from messenger process (6019)".

Fitrec Administration is working with their vendor to resolve this issue. Next Update: 02:00pm