Details

User impact: Users may have been unable to access Copilot.

Users attempting to access Copilot via any non-commercial connection method may have seen an error message “It’s not you, it’s me.”

Final status: After an extended period of monitoring, we confirmed that Copilot functionality is fully restored.

Scope of impact: Any user attempting to access consumer Copilot offerings via any non-commercial connection method may have been affected.

Start time: Thursday, February 6, 2025, at 3:56 PM UTC
End time: Thursday, February 6, 2025, at 4:46 PM UTC