Resolved: Campus Solutions Access Issues

Incident Discovery Time: 01:10pm on 02/28/2024

Services Impacted: Student Systems

Description of Impact

Multiple users have reported issues with Campus Solutions.

Users are not seeing work centers on their homepages and do not have access to the proper functions.

Current Status

At approximately 1:05PM on 2/28/24 an emergency code migration for Campus Solutions had unexpected results leading to a 40 minute service disruption. Service was restored at approximately 1:45PM by backing out problematic parts of the change. During the outage administrators may have received an error message and/or lacked appropriate permissions to complete work. Some integrations were also temporarily impacted.