Resolved: Partial Network Outage of Graduate Housing Locations
Wednesday, January 31st, 2024
Incident Discovery Time: 06:28am on 02/01/2024
Time of Resolution: 08:23am on 02/01/2024
Services Impacted: Network Services
Description of Impact
There was a partial outage for some residential locations in East Campus/South Campus that utilize Xfinity Communities internet. Impacted locations included: 62/82/86/88 Bay State Road in East Campus, and 7 Euston St in South Campus.
Incident Description and Resolution
The vendor has resolved the incident.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 06:28am on 01/31/2024
Services Impacted: Network Services
Description of Impact
There is currently a partial outage for some residential locations in East Campus/South Campus that utilize Xfinity Communities internet. Impacted locations include: 62/82/86/88 Bay State Road in East Campus, and 7 Euston St in South Campus.
Current Status
The vendor is currently investigating the outage.
Next Update: Upon Resolution