<strong>Incident Discovery Time:</strong> 10:56am on 08/04/2023
<strong>Time of Resolution:</strong> 01:53pm on 08/04/2023

<strong>Services Impacted:</strong> MyBU Applicant and MyBU Student</strong>

<h4>Description of Impact</h4>
MyBU Applicant and MyBU Student are currently unavailable. Clients attempting to access either resource are encountering an error.

<h4>Incident Description and Resolution</h4>
The vendor has resolved the incident.

If you continue to have issues, please contact the <a href=”mailto:ithelp@bu.edu”>IT Help Center</a>.

<h4 class=”update”>Previous Update</h4>

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<strong>Incident Discovery Time:</strong> 10:56am on 08/04/2023

<strong>Services Impacted:</strong> MyBU Applicant and MyBU Student

<h4>Description of Impact</h4>
MyBU Applicant and MyBU Student are currently unavailable. Clients attempting to access either resource are encountering an error.

<h4>Current Status</h4>
IS&T teams have not yet identified the cause of the incident, but are investigating with the vendor.

<strong>Next Update:</strong> 12:00pm