bu.edu/link is down

Incident Discovery Time: 12:57am on 06/02/2023
Time of Resolution: 01:48pm on 06/02/2023

Services Impacted: Websites

Description of Impact

The bu.edu/link websites were down. Clients were receiving a “Forbidden” message.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is currently under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:46pm on 06/02/2023

Services Impacted: bu.edu/link is down

Description of Impact

The BU Links are down and all subsites seem to be affected.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 02:00pm