Incident Discovery Time: 06:15am on 08/31/2022 Time of Resolution: 08:00am on 08/31/2022 Services Impacted: Monitoring, Network Services

Description of Impact

The Medical Campus VPN (VPN.BUMC.BU.EDU) was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a result of an overnight change. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:15am on 08/31/2022 Services Impacted: Monitoring, Network Services

Description of Impact

The Medical Campus VPN (VPN.BUMC.BU.EDU) is unavailable.

Current Status

IS&T teams have identified the cause of the incident to be change CHG056613. They are working with the vendor to restore service. Next Update: 08:00am