Incident Discovery Time: 07:57am on 06/01/2022
Time of Resolution: 08:50am on 06/01/2022
Services Impacted: Network Services

Description of Impact

Some clients were encountering the error message “Potential CSRF Attack Detected” when attempting to connect to BU’s VPN via Cisco AnyConnect. Impacted clients encountered the error message after the Duo prompt.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be an issue with time synchronization between BU servers and was not a result of malicious activity.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:57am on 06/01/2022

Services Impacted: Network Services

Description of Impact

Some clients are encountering the error message “Potential CSRF Attack Detected” when attempting to connect to BU’s VPN via Cisco AnyConnect. Impacted clients see the error message after the Duo prompt.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Clients may be able to resolve the issue by restarting their computer as it appears to be an intermittent issue.

Next Update: 10:00am