Incident Discovery Time: 09:48am on 10/19/2021
Time of Resolution: 10:36am on 10/20/2021

Services Impacted: Research Administration Systems

Description of Impact

The Financial Conflict of Interest form was unavailable. Clients encountered a message that the Sharepoint server is temporarily unavailable.

Current Status

The Financial Conflict of Interest forms are now available, however, as part of the restoration process, some form data recently submitted between 10/13/21-10/19/21 is not available or reflected.

Additional Information

If you have recently submitted data in the date range noted above, please do not re-submit as we investigate data restoration, and look to avoid data duplication. Please contact coi@bu.edu for additional information.

Previous Update

Incident Discovery Time: 09:48am on 10/19/2021

Services Impacted: Research Administration Systems

Description of Impact

The Financial Conflict of Interest form is currently unavailable. Clients attempting to access the form will encounter a message that the Sharepoint server is temporarily unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. There is no workaround for this issue.

Additional Information

Please contact coi@bu.edu for additional information.

Next Update: Upon Resolution