Resolved: Zoom Is Currently Experiencing Recording Processing Delays
Monday, March 1st, 2021
Incident Discovery Time: 02:30am on 03/01/2021
Time of Resolution: 08:30am on 03/02/2021
Services Impacted: Conferencing
Services Impacted: Conferencing
Time of Resolution: 08:30am on 03/02/2021
Services Impacted: Conferencing
Description of Impact
Zoom was experiencing delays with recordings. Full service has been restored.
Incident Description and Resolution
The vendor (Zoom) has resolved the incident.
Additional Information
The cause of this incident is under investigation.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 02:30pm on 03/01/2021Services Impacted: Conferencing
Description of Impact
Zoom is currently experiencing delays with recordings.
Current Status
IS&T teams have communicated with the vendor on this issue and are monitoring the progress.
Additional Information
Zoom is currently advising a 24 hour delay with recordings.
Next Update: This post will be updated when the issue has been resolved.