Incident Discovery Time: 10:00pm on 01/07/2021 Time of Resolution: 09:45am on 01/08/2021 Services Impacted:

Description of Impact

Emails sent to Office 365 email accounts with email forwarding turned on were being rejected. Service has been restored and forwarding is now working.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:00pm on 01/07/2021 Services Impacted: Email & Calendaring

Description of Impact

Emails sent to Office 365 email accounts with email forwarding turned on are being rejected. This only affects the forwarding emails and not accounts that do not have forwarding enabled.

Current Status

IS&T teams have identified the cause of the incident and are working on resolving it.

Additional Information

Clients who have email forwarding can disable the feature and receive and respond to email in Office 365. Next Update: 09:00am