Resolved: Scanning to email services were temporarily unavailable
Friday, April 19th, 2019
Incident Discovery Time: 01:57pm on 04/19/2019
Time of Resolution: 04:52pm on 04/19/2019
Services Impacted: Virtual Server Hosting & Management
Time of Resolution: 04:52pm on 04/19/2019
Services Impacted: Virtual Server Hosting & Management
Description of Impact
Scanning to email services was temporarily unavailable at multiple locations across campus. Full service has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident. This incident was due to compromised accounts flooding mail relay servers with SPAM messages which resulted in halting some email services. The compromised accounts were disabled and the queued-up SPAM messages removed.
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