Incident Discovery Time: 08:10am on 06/29/2018 Time of Resolution: 09:45am on 06/29/2018 Services Impacted: Other – see description

Description of Impact

The Cisco phone system was not allowing new logins. If a client was already logged in, basic phone services like taking and receiving calls were working. Full service has been restored.

Incident Description and Resolution

IS&T teams worked with the vendor to resolve the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:10am on 06/29/2018 Services Impacted: Other – see description

Description of Impact

The Cisco phone system is not allowing new logins. If a client is already logged in, basic phone services like taking and receiving calls will work.

Current Status

IS&T teams are actively working with the vendor on this issue. Next Update: 10:00am