Incident Discovery Time: 11:17am on 04/25/2018 Time of Resolution: 01:25pm on 04/25/2018 Services Impacted: WebLogin-authenticated services

Description of Impact

Clients were receiving an “BU Web Login may be unavailable.” error message when navigating to some BU websites.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:17am on 04/25/2018 Services Impacted: WebLogin-authenticated services

Description of Impact

Clients are receiving an “BU Web Login may be unavailable.” error message when navigating to some BU websites.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 01:17pm