Planned BUworks Outage – Dec 22 to 28
Friday, December 15th, 2017
Please be advised that BUworks Services will have a scheduled outage over intersession beginning at 6 p.m. on Friday, December 22, 2017 through 6 p.m. Thursday, December 28, 2017. This outage is necessary to perform software updates required to implement a major upgrade to the BUworks hardware and database platform.
All BUworks services including time entry submission and approval, paystub viewing, journal entries, bank updates and address information, student/staff/faculty request form submissions, BW reports, and sourcing and procurement will be unavailable during this time.
Offices are advised to ensure:
- All time is entered and approved prior to December 22 to avoid missed payments for payments due December 29.
- Organizational Management (OM) and Personnel Administration (PA) forms are submitted according to the BUworks Forms Deadline calendar.
- Journal entries are approved at the department level by 5pm on Tuesday Dec 19 to allow time for central office approval and posting to December.
For questions related to the impact of this service interruption on:
- Payroll, please contact the Payroll Office at 617-353-2781
- OM or PA forms, please contact the HR Service Center at hrsys@bu.edu or 617-353-2380
- Sponsored Research journal entries, please contact Cost Transfers at costrans@bu.edu
- Non-Sponsored Research journal entries, please contact Comptroller’s Office – Financial Operations at jleone@bu.edu or 617-353-4266
For help or assistance anytime, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357).
We apologize for any inconvenience this outage may cause.
Boston University Information Services & Technology IT Help Center ithelp@bu.edu
617-353-HELP (4357)