Resolved: All punch-out catalogs within the Terrier Marketplace are currently unavailable

Incident Discovery Time: 03:30pm on 08/28/2017 Time of Resolution: 02:30am on 08/29/2017 Services Impacted: Other – see description

Description of Impact

All punch-out catalogs within the Terrier Marketplace were unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:30pm on 08/28/2017 Services Impacted: Terrier Marketplace punch-out catalogs

Description of Impact

All punch-out catalogs within the Terrier Marketplace are currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

The current work-around is to use the free form text ordering.

Next Update: This post will be updated when the issue has been resolved.