Resolved: Issues with network file storage have been reported at multiple locations across the BUMC and CRC campuses.
Monday, August 21st, 2017
Description of Impact
Issues with network file storage were reported at multiple locations across the BUMC and CRC campuses. Full service has been restored.Incident Description and Resolution
IS&T teams have resolved the incident.Additional Information
The cause of this incident is under investigation. If you have not been accessing network storage over the last few days you may need to log out and back into your computer, or possibly restart your computer in order to reconnect to a shared drive. If you continue to have issues, please contact the IT Help Center.Previous Update
Incident Discovery Time: 08:21am on 08/21/2017 Services Impacted: Other – see descriptionDescription of Impact
Issues with network file storage have been reported at multiple locations across the BUMC and CRC campuses.
Current Status
The temporary solution implemented by IS&T has been holding steady since yesterday. IS&T teams continue to monitor the situation as well as work with the vendor on a permanent solution.
Additional Information
If you have not been accessing network storage over the last few days you may need to log out and back into your computer, or possibly restart your computer in order to reconnect to a shared drive.
Next Update: 05:00pm or when the issue has been resolved.
Previous Update
Incident Discovery Time: 08:21am on 08/21/2017 Services Impacted: Network StorageDescription of Impact
Issues with network file storage have been reported at multiple locations across the BUMC and CRC campuses.Current Status
IS&T teams have implemented a temporary solution and will continue to monitor the situation until a full resolution is achieved. You may need to log out and back into your computer, or possibly restart your computer in order to reconnect to a shared drive.
Next Update: Tuesday, August 22nd at 12:00 pm
Previous Update
Incident Discovery Time: 08:21am on 08/21/2017 Services Impacted: Network StorageDescription of Impact
Issues with network file storage have been reported at multiple locations across the BUMC and CRC campuses.Current Status
IS&T teams continue to work on resolving the incident. Next Update: 04:00pmPrevious Update
Incident Discovery Time: 08:21am on 08/21/2017 Services Impacted: Network StorageDescription of Impact
Issues with network file storage have been reported at multiple locations across the BUMC and CRC campuses.Current Status
IS&T teams continue to work on resolving the incident. Next Update: 02:00pmPrevious Update
Incident Discovery Time: 08:21am on 08/21/2017 Services Impacted: Network StorageDescription of Impact
Issues with network file storage have been reported at multiple locations across the BUMC and CRC campuses.Current Status
IS&T teams continue to work on resolving the incident. Next Update: 01:00pmPrevious Update
Incident Discovery Time: 08:21am on 08/21/2017 Services Impacted: Network StorageDescription of Impact
Issues with network file storage have been reported at multiple locations across the BUMC and CRC campuses.Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.Next Update: 11:30am