Resolved: Some client are experiencing degraded service with Microsoft Office 365 using desktop clients.

Incident Discovery Time: 09:00am on 04/20/2017 Time of Resolution: 04:00pm on 04/20/2017 Services Impacted: E-mail – Exchange

Description of Impact

Some client were experiencing degraded service with Microsoft Office 365 using desktop clients. Clients can use the web client if they are experiencing issues.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:00am on 04/20/2017 Services Impacted: E-mail – Exchange

Description of Impact

Some client are experiencing degraded service with Microsoft Office 365 using desktop clients. Clients can use the web client if they are experiencing issues.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.