Incident Discovery Time: 05:35am on 01/30/2017 Time of Resolution: 08:41am on 01/30/2017 Services Impacted: Other – see description

Description of Impact

A large number of services, including Web Login, Web apps, Bb Learn, email, websites, BUworks, phones and wireless in some areas were unavailable. After some time, most services came back online, but BUworks remained unavailable as well as wireless for some locations. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:35am on 01/30/2017 Services Impacted: Other – see description

Description of Impact

A large number of services, including Web Login, Web apps, Bb Learn, email, websites, BUworks and phones were unavailable.

Current Status

Most services have come back online, but there are reports of wireless access issues at two locations on the Charles River campus. Next Update: 09:35am

Previous Update

Incident Discovery Time: 05:35am on 01/30/2017 Services Impacted: Other – see description

Description of Impact

A large number of services, including Web Login, Web apps, Bb Learn, email, websites, BUworks and phones were unavailable. Most services are coming back online, but BUworks remains unavailable.

Current Status

IS&T teams are investigating. Next Update: 08:36am