Incident Discovery Time: 11:35am on 12/30/2016 Time of Resolution: 01:30pm on 12/30/2016 Services Impacted: Wired Network

Description of Impact

Network services were reported as unavailable at 700 Albany Street (City Convenience)

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a DSL line. Network services were fully available. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:35am on 12/30/2016 Services Impacted: Wired Network

Description of Impact

Network services are unavailable at 700 Albany Street (City Convenience)

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 2:35pm