Incident Discovery Time: 05:30pm on 10/04/2016 Time of Resolution: 06:08pm on 10/04/2016 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

The Echo360 service was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:30pm on 10/04/2016 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

The Echo360 service is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 06:30pm