Incident Discovery Time: 06:14pm on 10/02/2016 Time of Resolution: 07:50pm on 10/02/2016 Services Impacted: Wired Network

Description of Impact

Wired network was offline in multiple locations (700 Commonwealth Ave, 820 & 856 Beacon St., 33 Buswell St., and 212 Bay State Rd.)

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be DHCP servers associated with the ResNet network. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 06:14pm on 10/02/2016 Services Impacted: Wired Network

Description of Impact

Wired network reported offline in multiple locations (700 Commonwealth Ave, 820 & 856 Beacon St., 33 Buswell St., and 212 Bay State Rd.)

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Wireless connectivity in these locations is still online. Additionally, only certain rooms in these locations are currently impacted. Next Update: Next update will be provided upon resolution.