Incident Discovery Time: 01:15pm on 04/20/2016 Time of Resolution: 01:30pm on 04/20/2016 Services Impacted: Cashier System

Description of Impact

The system for accepting online payments through the web was unavailable. This included any sites that use Telegraph for accepting credit cards, Give the Point (BU Convenience points) and student tuition deposits. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 01:15pm on 04/20/2016 Services Impacted: Cashier System

Description of Impact

The system for accepting online payments through the web is currently unavailable. This includes any site that uses Telegraph for accepting credit cards, Give the Point (BU Convenience points) and student tuition deposits.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 02:15pm