Update Time: 01:05pm on 01/27/2016

Data from yesterday and today has now refreshed and is available again.

Incident Discovery Time: 07:31am on 01/27/2016 Time of Resolution: 08:11am on 01/27/2016 Services Impacted: BUworks (SAP)

Description of Impact

The Business Warehouse (BW) within BUworks was offline. Data from yesterday had not refreshed and was not available for BUworks reporting. All other aspects of BUworks were, and continue to functional as expected.

The BUworks BW has to reload the data for today’s reporting. The current earliest ETA for this to complete is 2:00 pm today. If that changes, we will update this post.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:31am on 01/27/2016 Services Impacted: BUworks (SAP)

Description of Impact

The Business Warehouse (BW) within BUworks is currently offline. Data from yesterday has not refreshed and is not available for BUworks reporting. All other aspects of BUworks are fully functional.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 08:31am