Resolved: Issue with the Student Link local address compliance

Incident Discovery Time: 10:18am on 12/21/2015
Time of Resolution: 01:23pm on 12/21/2015
Services Impacted: The Links

Description of Impact

Students who saved a local address in order to maintain their compliance status for course registration through the Student Link were not able to drop or add courses even though they had saved a local address and were in compliance. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be

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Previous Update

Incident Discovery Time: 10:18am on 12/21/2015

Services Impacted: The Links

Description of Impact

Students who save a local address in order to maintain their compliance status for course registration through the Student Link are not able to drop or add courses even though they have saved a local address and are in compliance.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 12:00pm