Resolved: BUworks may be unavailable due to issues with the Duo authentication application used to access BUworks.

Incident Discovery Time: 08:00am on 12/19/2014 Time of Resolution: 08:54am on 12/19/2014 Services Impacted: Other – see description

Description of Impact

BUworks was unavailable due to issues with the Duo authentication application used to access BUworks. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:00am on 12/19/2014 Services Impacted: BUworks (SAP)

Description of Impact

BUworks may be unavailable due to issues with the Duo authentication application used to access BUworks.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 09:00am