Resolved: OnBase – clients may be unable to process defined workflows

Incident Discovery Time: 10:00am on 09/04/2014
Time of Resolution: 10:16am on 09/04/2014
Services Impacted: OnBase

Description of Impact

OnBase service was degraded. Clients were unable to process defined workflows.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:00am on 09/04/2014

Services Impacted: OnBase

Description of Impact

OnBase service is currently degraded. Clients may be unable to process defined workflows.

Current Status

IS&T teams have identified the cause of the incident and are working toward a resolution.

Next Update: 11:00am