Resolved – Service Impacting Incident: BUworks service is currently down
Thursday, April 11th, 2013
Incident Discovery Time: 04:15pm on 04/11/2013 Time of Resolution: 04:39pm on 04/11/2013 Services Impacted: BUworks (SAP) Description of Impact BU Works was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time: 04:15pm on 04/11/2013 Services Impacted:…
Resolved – Service Impacting Incident: Blackboard Learn access is degraded
Thursday, April 11th, 2013
Incident Discovery Time: 12:20pm on 04/11/2013 Time of Resolution: 02:12pm on 04/11/2013 Services Impacted: Blackboard Learn Description of Impact Blackboard Learn was slow to access as well as load course materials. Some courses were not loading at all. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please…
Resolved: Blackberry e-mail service unavailable
Wednesday, April 10th, 2013
Incident Discovery Time: 08:45am on 04/10/2013 Time of Resolution: 09:36am on 04/10/2013 Services Impacted: E-mail – Exchange Description of Impact Access to Exchange email via Blackberry devices was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The Blackberry Enterprise Server service was restarted. If you continue to have issues, please…
Resolved: BU WordPress Sites Unavailable
Tuesday, April 9th, 2013
Incident Discovery Time: 12:50pm on 04/09/2013 Time of Resolution: 01:02pm on 04/09/2013 Services Impacted: WordPress Websites Description of Impact BU WordPress sites were unavailable campus wide. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update…
BUworks will be unavailable Sunday, 4/14, from 8:00am to 12:00pm
Monday, April 8th, 2013
BUworks will have a monthly outage this Sunday, 4/14, from 8:00am to 12:00pm for system maintenance. We apologize for any inconvenience.