Resolved: SharePoint unavailable

Incident Discovery Time: 07:30am on 10/10/2012

Services Impacted: SharePoint

Description of Impact

SharePoint is currently unavailable. Clients will receive an error stating “Cannot connect to the configuration database.”

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 08:45am

Update Status

IS&T teams have identified the cause of the incident and are currently working with a vendor to resolve the issue.

Next Update: 09:45am
IS&T teams have resolved the issue as of 9:13am.