Resolved: Exchange – Public Folder access and Login credential prompts
Monday, July 2nd, 2012
Incident Discovery Time: 10:20am on 07/02/2012
Time of Resolution: 11:00am on 07/02/2012
Services Impacted: Email – Exchange
Description of Impact
Public Folders were unavailable to some clients accessing them using Outlook. Clients may have also been prompted for their login credentials in Outlook.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
One of the Public Folder nodes needed to be restarted.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Incident Discovery Time: 10:20am on 07/02/2012
Services Impacted: Email – Exchange
Description of Impact
Public Folders may be unavailable to some clients accessing them using Outlook. Clients may also be prompted for their login credentials in Outlook.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Additional Information
Access via Outlook Web Access (or xmail) is still available.
Next Update: 11:30am