Incident Discovery Time: 10:20am on 07/02/2012
Time of Resolution: 11:00am on 07/02/2012
Services Impacted: Email – Exchange

Description of Impact

Public Folders were unavailable to some clients accessing them using Outlook. Clients may have also been prompted for their login credentials in Outlook.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

One of the Public Folder nodes needed to be restarted.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:20am on 07/02/2012

Services Impacted: Email – Exchange

Description of Impact

Public Folders may be unavailable to some clients accessing them using Outlook. Clients may also be prompted for their login credentials in Outlook.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Access via Outlook Web Access (or xmail) is still available.

Next Update: 11:30am