Incident Discovery Time: 12:30pm on 12/14/2011
Time of Resolution: 01:42pm on 12/14/2011
Services Impacted: Quest AppPortal

Description of Impact

Access to thin client computers, such as those at the BU Common @ Mugar, was unavailable.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:30pm on 12/14/2011

Services Impacted: Other – see description

Description of Impact

Access to thin client computers, such as those at the BU Common @ Mugar, are currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 01:55pm