Resolved – WebLogin authenticated services unavailable

All services using WebLogin for authentication were unavailable….

Resolved – ServiceNow unavailable

ServiceNow enterprise service management ticketing tool was unavailable….

File shares for some departments unavailable

09:10am on 09/13/2011
MyFiles and Thin Clients are now back online…

Resolved – ServiceNow unavailable

IS&T teams have worked with the vendor to resolve the incident….

Resolved – Warren Towers wired & wireless network unavailable

Wired and wireless service has been restored. …

Resolved – Service-Impacting Incident – MyPrint

MyPrint is currently unavailable. Print jobs can be sent in and are being queued. Clients will be able to print these jobs once the service is restored….

Resolved – Service-impacting Incident – The Links

The Links were intermittently unavailable. IS&T teams have resolved the issue….

Resolved – Service-impacting Incident – multiple services

After performing emergency system maintenance this morning, the AFS file system was in read-only mode. Access to some services that use AFS was restricted or unavailable. IS&T teams have resolved the incident with assistance from the vendor….

2011 – September Patch Listing

See below for patches released Between 9/01/11 and 9/30/11 Apple Apple 2011-09-09 Security Update 2011-005 (Snow Leopard) Microsoft MS11-072 2587505 2598781 Microsoft Office 2008 for Mac Update 12.3.1 MS11-072 2587505 2598782 Microsoft Office 2004 for Mac Update 11.6.5 MS11-072 2587505 2598783 Microsoft Office 2011 for Mac Update 14.1.3 MS11-072 2587505 2598785 Open XML File Format…